We understand your frustration. In most cases the furniture manufacturer didn’t even know the USB ports they offer draw power, even if NEVER USED. Enouvation Power Packs take the blame for features within the furniture, and no one ever explained these features in detail to you. With so many options in the marketplace, and non-standardized components from various manufacturers, it’s extremely challenging to know what furniture someone owns and the available options for Power Pack management. We work extremely hard to educate both consumers and retailers about their furniture and provide the best guidance regarding proper Power Pack management.